Atlânticoline informs that, as from January 2025, an update to its fare structure will enter into force, in compliance with the new Public Service Obligations applicable to maritime transport in the Azores.

This update includes the introduction of the Resident Fare, available exclusively to passengers registered on the Residente Açores platform, accessible at www.residenteacores.pt.

To facilitate registration, passengers may complete the process online, attend any Atlânticoline ticket office or visit RIAC service counters. For further clarification, Atlânticoline’s Contact Centre may be reached via email at comercial@atlanticoline.pt or by telephone at +351 292 242 000.

In addition, all tickets will become nominal, in accordance with the applicable legal framework, and passengers will be required to present a valid identification document at the time of purchase and at embarkation. This procedure ensures the correct application of fares and compliance with the established regulations.

From next week onwards, tickets for 2025 voyages will be available for purchase under both the Resident Fare and the standard fare.

The company acknowledges that these changes may initially represent an adjustment for some passengers. Atlânticoline reaffirms its commitment to minimising any inconvenience by providing customer support and ensuring a clear and efficient transition process. These measures are essential to guarantee a fair and transparent service and to support the modernisation of maritime transport in the Region.

Atlânticoline remains committed to connecting the islands of the Azores, ensuring safe and efficient mobility for all passengers.