Atlânticoline, S.A., under Regulation No. 1177/2010, provides assistance to all passengers with reduced mobility, particularly in wheelchair assistance during boarding and disembarking, carried out by a Passenger Assistant. To avail of this support, the passenger must request it up to 24 hours before the boarding time, using the following contacts:

Phone: +351 292 242 000

(available from Monday to Saturday, 09:00 AM to 10:00 PM, and on Sundays and holidays from 10:00 AM to 10:00 PM)


If the passenger does not give prior notice, they are subject to the availability of resources for assistance on the particular journey.

The use of the wheelchair during the trip is free of charge.