Tariffs
FARES STANDARD
FARES SPECIALS
Tariff Regulation - BNA
Prices for one-way trips.
Prior authorization must be requested from Atlânticoline for the transport of large volumes (more than 1m on a side), and for any BNA transport on Ariel vessel (Corvo/Flores).
Atlânticoline does not transport palletized cargo.
Forklifts are not permitted on ships.
BNA must be packaged in such a way that its integrity is not compromised by the normal course of operation. Atlânticoline is not responsible for any damage caused during the transport of these volumes when they are not properly packaged and reserves the right to refuse their transport.
Atlânticoline does not guarantee that packages delivered in the last 30 minutes before a trip will continue on that trip. In the 30 minutes before each trip, priority will be given to selling tickets and receiving accompanied luggage.
BNA volumes must contain information relating to the sender and recipient. When sending a BNA, it is mandatory to indicate the name and contact details of the sender and recipient.
To collect BNA, the receiver must inform the label number assigned to the volume and legibly sign the delivery note.
Operating conditions, sea conditions and checked baggage may affect BNA transport capacity limits.
Atlânticoline is not responsible, in the event of loss or damage, for perishable products, valuables, particularly important documents (passports, personal identification, tickets or credit cards), money, gold, silver, jewelry, haute couture, objects art, audiovisual equipment, mobile phones, photo/video cameras, computer equipment or sports equipment, medicines, glasses or lenses.
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Adult
Regular tariff for passengers aged 13 or above.
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Resident atlanticoline.pt/adult
Non-resident atlanticoline.pt/adult
SEE CONDITIONS
- Mandatory documentation:
ID card or citizen card or passport.
Conditions:
Regular fare for passengers aged 13 and over and under 65. Citizens with tax domicile in the Autonomous Region of the Azores can benefit from the resident rate, upon presentation of the Citizen Card.
Travel rescheduling:
Before the beginning of the trip, tickets details may be altered providing that the new trip corresponds to the original tariff and itinerary. The option to change the travel date is subject to ferry availability.
Once the trip has begun, unused tickets for that trip can't be changed.
Once the trip has begun, unused tickets for that trip can't be changed.
Hand luggage:
1 volume per person (maximum 55cmx40cmx20cm)
Note: Food products contained in this baggage cannot be consumed on board.
Note: Food products contained in this baggage cannot be consumed on board.
Hold luggage:
2 volumes per person (maximum 0,5m³ per volume).
Extra and oversized luggage:
Extra luggage: €1.5 / volume.
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Trip cancellation:
Assistance will be provided acording to the Transport ContratReembolsoTarifa.
Refunds:
During the first 24hours after ticket issue, the tariff is 100% refundable, provided the ticket is issued at 3 or more days prior to the trip. After that and until the trip date, we will retain 1€, for tickets under 10€, or 10% of the ticket cost, for tickets over 10€.
After the trip date, the passengers are not entitled to any refund. If the trip is changed or canceled, the passenger can ask for a full refund.
After the trip date, the passengers are not entitled to any refund. If the trip is changed or canceled, the passenger can ask for a full refund.
Validity:
January to December.
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Kiko (Kids)
Regular tariff for passengers ages starting at 3 to to 12 years (included).
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Resident atlanticoline.pt/kiko-resident
Non-resident atlanticoline.pt/kiko-non-resident
SEE CONDITIONS
Mandatory Documentation:
ID and Statement from parents or legal guardians, if traveling without parents. (1)
Conditions:
Regular fare for passengers from 3 to 12 years old. Citizens with tax domicile in the Autonomous Region of the Azores can benefit from the resident rate, upon presentation of the Citizen Card. Passengers up to and including 12 years old, must travel accompanied by a responsible adult. Minors over the age of 12, can travel alone.
For group travel, smaller passengers traveling in organized groups, namely sports groups, school groups or others, can travel with the adult responsible for the group, provided that he is provided with a declaration of responsibility.
For group travel, smaller passengers traveling in organized groups, namely sports groups, school groups or others, can travel with the adult responsible for the group, provided that he is provided with a declaration of responsibility.
Travel rescheduling**:
Before beginning a trip, tickets details may be altered providing that the new trip corresponds the original tariff and itinerary.
Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Hand luggage:
1 volume per person (maximum 55cmx40cmx20cm).
Note: Food products contained in this baggage cannot be consumed on board.
Note: Food products contained in this baggage cannot be consumed on board.
Hold Luggage :
2 volumes per person (maximum 0,5m³ per volume).
Extra and oversized Luggage:
Extra Luggage: 1,5€/volume
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Trip cancellation:
Assistance will be provided acording to the Transport ContratReembolsoTarifa.
Refunds:
RefundDuring the first 24hours after ticket issue, the tariff is 100% refundable, provided the ticket is issued at 3 or more days prior to the trip. After that and until the trip date, we will retain 1€.
After the trip date, the passengers are not entitled to any refund.If the trip is changed or canceled, the passenger can ask for a full refund.
After the trip date, the passengers are not entitled to any refund.If the trip is changed or canceled, the passenger can ask for a full refund.
Validity:
From January to December.
Notes:
1 - (Specific statement)
* - According to the Contract of Maritime Passenger Transport. ** -
Change of travel date is subject to availability upon occupancy at the time of change.
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Children's rate up to (and incluing) two years olds
Mandatory Documentation:
Identity card, citizen card or passport.
Travel Rescheduling:
Before the beginning of the trip, tickets details may be altered providing that the new trip corresponds to the original tariff and itinerary. The option to change the travel date is subject to ferry availability.
Once the trip has begun, unused tickets for that trip can't be changed.
Once the trip has begun, unused tickets for that trip can't be changed.
Carry-on Luggage:
Not included in this tariff.
Hold Luggage:
Not included in this tariff.
Extra and Out of Format Baggage:
Not included in this tariff.
Trip cancellation:
Assistance will be provided acording to the Transport Contrat.
Validity:
From January until December.
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Armed Forces & Disabled Veteran
Passengers ≥ to 65 years. Permanent Disability ≥ 60% of the of the Armed Forces.
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Resident atlanticoline.pt/senior-resident
Non-resident atlanticoline.pt/senior-non-resident
SEE CONDITIONS
Required documentation:
ID or passport and doctor's statement/armed forces card.
Conditions:
Regular fare for passengers aged 65 and over; holders of a medical certificate of multipurpose incapacity proving Global Permanent Disability equal to or greater than 60% and disabled people in the Armed Forces.
Ticket changes:
Before beginning a trip, tickets details may be altered providing that the new trip corresponds the original tariff and itinerary. Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Hand luggage:
1 volume per person (maximum 55cmx40cmx20cm).
Food products contained in this baggage cannot be consumed on board.
Food products contained in this baggage cannot be consumed on board.
Hold luggage:
2 volumes per person (maximum 0,5m³ per volume).
Extra and Out of Format Baggage:
Extra Luggage: 1,5€/volume
Oversized luggage: the company applies the Unaccompanied Luggage tariff, according to luggage volume.
Oversized luggage: the company applies the Unaccompanied Luggage tariff, according to luggage volume.
Trip cancellation:
Assistance will be provided acording to the Transport Contrat.
Refund:
During the first 24hours after ticket issue, the tariff is 100% refundable, provided the ticket is issued at 3 or more days prior to the trip. Otherwise, the passengers are not entitled to any refund. If the trip is changed or canceled, the passenger can ask for a full refund.
Validity:
January to December.
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Mandatory documentation:
ID or passport and Interjovem card valid.
Conditions:
Tariff for Interjovem Card holders. Not applicable on the Horta/Madalena/Horta route.
Ticket changes:
Before beginning a trip, tickets details may be altered providing that the new trip corresponds the original tariff and itinerary.
Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Hand luggage:
Luggage1 volume per person (maximum 55cmx40cmx20cm).
Note: Food products contained in this baggage cannot be consumed on board.
Hold luggage:
2 volumes per person (maximum 0,5m³ per volume).
Extra and oversized Baggage:
Extra baggage: €1.5/volume.
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Trip cancellation:
Assistance will be provided acording to the Transport Contrat.
Refunds:
During the first 24hours after ticket issue, the tariff is 100% refundable, provided the ticket is issued at 3 or more days prior to the trip. After that and until the trip date, we will retain 1€. After the trip date, the passengers are not entitled to any refund.If the trip is changed or canceled, the passenger can ask for a full refund.
Validity:
January to December. Not applicable to trips between Horta and Madalena ports
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Group
10% for trips between São Jorge - Pico - Faial and Flores - Corvo 30% for trips between the other islands of the Azores
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SEE CONDITIONS
Documents Required:
ID or citizen card of the passenger.
Conditions:
Tariff for groups of 10 or more members, for passengers with an adult, for the same trip (date and route) one-way or round-trip.
Ticket changes:
Before beginning a trip, tickets details may be altered providing that the new trip corresponds the original tariff and itinerary, and that the change is valid for all the elements in the booking.
Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Hand luggage:
1 volume per person (maximum 55cmx40cmx20cm)
Note: Food products contained in this baggage cannot be consumed on board.
Note: Food products contained in this baggage cannot be consumed on board.
Hold luggage:
2 volumes per person (maximum 0,5m³ per volume)
Extra and oversized luggage:
Extra Luggage: 1,5€/volume
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Trip cancellation:
Assistance will be provided acording to the Transport Contrat.
Refund:
During the first 24hours after ticket issue, the tariff is 100% refundable, provided the ticket is issued at 3 or more days prior to the trip.
After that and until the trip date, we will retain 1€.
After the trip date, the passengers are not entitled to any refund.If the trip is changed or canceled, the passenger can ask for a full refund.
After that and until the trip date, we will retain 1€.
After the trip date, the passengers are not entitled to any refund.If the trip is changed or canceled, the passenger can ask for a full refund.
Validity:
January until December
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Large Family
Tariff for families comprising 5 elements: Adult (s) + children 1st kinship (ages 3 to 12). For one-way and round-trip journeys.
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SEE CONDITIONS
- Mandatory documentation:
ID card or citizen card or passport.
Conditions:
Tariff for families of at least 5 members: 2 adults + 3 children (minimum) 1st degree descendants (from 3 to 12 years old).
Ticket changes:
Before beginning a trip, tickets details may be altered providing that the new trip corresponds the original tariff and itinerary, and that the change is valid for all the elements in the booking. Once a trip has begun, unused tickets passed due trip date may not be altered.
Changing travel date is subject to ferry availability at change moment.
Changing travel date is subject to ferry availability at change moment.
Hand luggage:
Luggage1 volume per person (maximum 55cmx40cmx20cm).
Note: Food products contained in this baggage cannot be consumed on board.
Note: Food products contained in this baggage cannot be consumed on board.
Luggage Hold:
2 volumes per person (maximum 0,5m3 per volume).
Additional and oversized Baggage:
Extra Luggage: 1,5€/volume
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Trip cancellation:
Assistance will be provided acording to the Transport Contrat.
Refunds:
During the first 24hours after ticket issue, the tariff is 100% refundable, provided the ticket is issued at 3 or more days prior to the trip.
After that and until the trip date, we will retain 1€. After the trip date, the passengers are not entitled to any refund. If the trip is changed or canceled, the passenger can ask for a full refund.
Validity:
January to December, throughout the operation.
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Vehicles with driver
Regular fare for vehicles that are class segmented
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Category P (passenger vehicles) Tariff-P
Category M (goods vehicles) Tariff-M
Category R (trailers) Tariff-R
SEE CONDITIONS
Required documentation:
Vehicle's registration: brand, model, and plate number.
Driver's ID or passport.
The driver must have a valid ticket on the same date and journey of the car.
This fare does not include the drivers ticket.
Note: For round trips, the driver must always be the same person.
Driver's ID or passport.
The driver must have a valid ticket on the same date and journey of the car.
This fare does not include the drivers ticket.
Note: For round trips, the driver must always be the same person.
Ticket changes** :
Changes are permitted as long as the fare and itinerary are the same, and subject to availability. Up to 5 days before the trip, changes are free of charge. Changes within 5 days and up to 24 hours before the trip for which the ticket was issued will result in payment of a fee in the amount of:
- €4/ticket – P1 and P2 vehicles;
- €10/ticket – vehicles of other types;
Changes requested within 24 hours before the trip for which the ticket was issued will involve payment of a fee in the amount of:
- €7/ticket – P1 and P2 vehicles;
- €20/ticket – vehicles of other types.
- €4/ticket – P1 and P2 vehicles;
- €10/ticket – vehicles of other types;
Changes requested within 24 hours before the trip for which the ticket was issued will involve payment of a fee in the amount of:
- €7/ticket – P1 and P2 vehicles;
- €20/ticket – vehicles of other types.
Changing the vehicle information:
Before starting the trip, it is possible to change the registration plate, make and model as long as the new vehicle fits the ticket price, with a fee of €10 being applied. Changes on an unconsumed ticket whose travel date has expired are not permitted.
Trip cancellation*:
Assistance will be provided acording to the Transport Contrat.
Refunds:
Rate refundable at 100% only up to 24 hours after ticket issuance and only when the ticket is issued at least 3 days in advance of the travel date.
More than 24 hours after issuance, and up to 24 hours before travel, the refund is 90%.
More than 24 hours after issuance, and up to 24 hours before travel, the refund is 90%.
Round Trips:
Purchasing a round ticket assumes that the same port is used on the departure and return journey. For round trips, the driver must always be the same person.
Vehicles entering/exiting the ship:
Vehicles must present for boarding at least 20 minutes before the departure time of the trip. Any vehicle that appears for boarding after this limit loses the right to board.
The transport of vehicles on the car deck presupposes immediate collection upon arrival at the destination port.
Failure to comply with this rule implies that Atlânticoline will directly collect the vehicle, for remuneration in accordance with the current tariff, not assuming any responsibility for damages or breakdowns that may occur, either to the vehicle in question or to other vehicles, as well as fines or fees, particularly due to improper parking.
The transport of vehicles on the car deck presupposes immediate collection upon arrival at the destination port.
Failure to comply with this rule implies that Atlânticoline will directly collect the vehicle, for remuneration in accordance with the current tariff, not assuming any responsibility for damages or breakdowns that may occur, either to the vehicle in question or to other vehicles, as well as fines or fees, particularly due to improper parking.
Validity:
From January until December, on Mestre Jaime Feijó and Gilberto Mariano ferries.
Atlânticoline is not responsible for damages resulting from possible theft, as well as for damages or deterioration in transported vehicles, except in cases where these result from intentional/negligent action or omission by the company or its employees, and the injured party is responsible for proving the damage and fault.
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Vehicles without driver
Regular tariff for vehicles that are segmented by classes.
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Category P (passenger vehicles) Tariff-P
Category M (goods vehicles) Tariff-M
Category R (trailers) Tariff-R
SEE CONDITIONS
Required documentation:
Vehicle's registration: brand, model and plate number.
ID or passport and telephone contact of the customer that makes the pick-up and drop-off the vehicle at the departure and arrival harbor.
ID or passport and telephone contact of the customer that makes the pick-up and drop-off the vehicle at the departure and arrival harbor.
Ticket changes:
Changes are permitted as long as the fare and itinerary are the same, and subject to availability. Up to 5 days before the trip, changes are free of charge. Changes within 5 days and up to 24 hours before the trip for which the ticket was issued will result in payment of a fee in the amount of:
- €4/ticket – P1 and P2 vehicles;
- €10/ticket – vehicles of other types;
Changes requested within 24 hours before the trip for which the ticket was issued will involve payment of a fee in the amount of:
- €7/ticket – P1 and P2 vehicles;
- €20/ticket – vehicles of other types.
- €4/ticket – P1 and P2 vehicles;
- €10/ticket – vehicles of other types;
Changes requested within 24 hours before the trip for which the ticket was issued will involve payment of a fee in the amount of:
- €7/ticket – P1 and P2 vehicles;
- €20/ticket – vehicles of other types.
Changing the vehicle information:
Before starting the trip, it is possible to change the registration plate, make and model as long as the new vehicle fits the ticket price, with a fee of €10 being applied. Changes on an unconsumed ticket whose travel date has expired are not permitted.
Trip cancellation:
Assistance will be provided acording to the Transport Contrat.
Refund:
Rate refundable at 100% only up to 24 hours after ticket issuance and only when the ticket is issued at least 3 days in advance of the travel date.
More than 24 hours after issuance, and up to 24 hours before travel, the refund is 90%.
More than 24 hours after issuance, and up to 24 hours before travel, the refund is 90%.
Round Trips:
Purchasing a round ticket assumes that the same port is used on the departure and return journey.
Vehicles travelling without driver:
Transport of vehicles without a driver can be carried out in the following circumstances:
a) Indication of the name and contact details of the people responsible for placing and removing the vehicle from the car deck.
b) The person delivering the vehicle on board must park it on the car deck, in a designated location, handing over the key to the Atlânticoline employee.
c) At the port of destination, the vehicle is collected by the designated person. Atlânticoline employees do not board/disembark vehicles without a driver.
a) Indication of the name and contact details of the people responsible for placing and removing the vehicle from the car deck.
b) The person delivering the vehicle on board must park it on the car deck, in a designated location, handing over the key to the Atlânticoline employee.
c) At the port of destination, the vehicle is collected by the designated person. Atlânticoline employees do not board/disembark vehicles without a driver.
Vehicles entering/exiting the ship:
Vehicles must present for boarding at least 20 minutes before the departure time of the trip. Any vehicle that appears for boarding after this limit loses the right to board.
The transport of vehicles on the car deck presupposes immediate collection upon arrival at the destination port.
Failure to comply with this rule implies that Atlânticoline will directly collect the vehicle, for remuneration in accordance with the current tariff, not assuming any responsibility for damages or breakdowns that may occur, either to the vehicle in question or to other vehicles, as well as fines or fees, particularly due to improper parking.
The transport of vehicles on the car deck presupposes immediate collection upon arrival at the destination port.
Failure to comply with this rule implies that Atlânticoline will directly collect the vehicle, for remuneration in accordance with the current tariff, not assuming any responsibility for damages or breakdowns that may occur, either to the vehicle in question or to other vehicles, as well as fines or fees, particularly due to improper parking.
Atlânticoline is not responsible for damages resulting from possible theft, as well as for damages or deterioration in transported vehicles, except in cases where these result from intentional/negligent action or omission by the company or its employees, and the injured party is responsible for proving the damage and fault.
Validity:
From January until December. The vehicles transfer are just allowed on Gilberto Mariano and Mestre Jaime Feijó ships.
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Personal Pets
Tariff for domestic animals transport, accompanied by the owner or the care of the company, and in their own boxes.
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Accompanied atlanticoline.pt/animal
Not accompanied atlanticoline.pt/animal
SEE CONDITIONS
Transport Tariff for domestic animals, accompanied by the owner or company and in own boxes.
Mandatory Documentation:
No requirments.
Conditions:
The transport of pet animals is allowed, as long as they are in suitable spaces to be provided by the owner, in perfect hygienic conditions. Service animals are exempt from the obligation to transport in a compartment and pay the fare, as long as they have supporting documentation. The transport of animals is not allowed on the Pink Line (Corvo/Flores). Unaccompanied animals can only be transported between Faial, Pico and São Jorge.
Ticket changes:
Before beginning a trip, tickets details may be altered providing that the new trip corresponds the original tariff and itinerary.
Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Trip cancellation:
Assistance not included.
Refund:
During the first 24hours after ticket issue, the tariff is 100% refundable, provided the ticket is issued at 3 or more days prior to the trip. After that and until the trip date, we will retain 1€.
After the trip date, the passengers are not entitled to any refund.If the trip is changed or canceled, the passenger can ask for a full refund.
After the trip date, the passengers are not entitled to any refund.If the trip is changed or canceled, the passenger can ask for a full refund.
Validity:
Available from January to Decenber. The animal's transport is not available between Flores and Corvo islands. All unaccompanied animals transport is only allowed on trips between Faial, Pico and São Jorge islands.
Note: Guide dogs and other service animals are exempt from paying a fee and do not need to use a transport box
Atlânticoline does not provide the transportation box.
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