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FARES STANDARD
FARES SPECIALS

Adult

Regular tariff for passengers aged 13 or above.

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    Mandatory documentation:
ID card or citizen card or passport.
Travel rescheduling**:
Before starting a trip, tickets can be altered as long as the new trip matches the same tariff. The journey date change has to be applied for all the tickets issued in the booking.

Once the trip has begun and for unused tickets passed trip date, can not be changed.
Minimum Stay:
No limit.
Hand luggage:
Maximum 6 kg
Note: Any food products transported cannot be consumed on board.
Hold luggage:
2 volumes per person / 25 kg maximum (55 lbs) per volume.
Extra and oversized luggage:
Extra luggage: €1.5 / volume.
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume
Trip cancellation*:
For round trips, providing the trip has begun, the passenger is entitled to a paid stay, meal, and taxi, be provided by the company.
Refunds:
100% refundable for the first 24hours after ticket issue, if issued 3 days or more day prior to the trip. After 24hours of ticket issue and until the trip date the refund is 90% of the total cost. For tickets with a cost of 10€ or less, we will retain 1€.

After the trip date, the passengers are not entitled to any refund.
Validity:
January to December.
Notes:
* - According to the Maritime Passenger Transport Contract.
** - Travel date change is subject to trip availability, considered at the time of change.

Kiko (Kids)

Regular tariff for passengers ages starting at 3 to to 12 years (included).
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50% tariff value

Mandatory Documentation:
ID and Statement from parents or legal guardians, if traveling without parents (1)
Travel rescheduling**:
Before starting a trip, tickets can be altered as long as the new trip matches the same tariff.
No change is allowed, once the trip has begun and for unused tickets, past trip date.
Minimum Stay:
No limit.
Hand luggage:
Maximum of 6 kg.
Note: Food products contained in this baggage cannot be consumed on board.
Hold Luggage :
2 volumes per person / 25kg maximum (55 lbs) per volume
Extra and oversized Luggage:
Extra Luggage: 1,5€/volume
Oversized luggage: the company applies the Unaccompanied Luggage tariff, according to luggage volume
Trip cancellation:
Passenger has the right to accommodation, meals and transport provided by the company, if the trip has already started.
Refunds:
100% refundable for the first 24hours after ticket issue, as long as the ticket has been issued days or more, before the trip.
After 24hours of ticket issue and until the trip date the refund is 90% of the total cost.
For tickets with a cost of 10€ or less, we will retain 1€. After the trip date, the passengers are not entitled to any refund.
After the date of travel, the passenger is not entitled to any refund.
Validity:
From January to December.

Notes:

1 - (Specific statement)
* - According to the Contract of Maritime Passenger Transport. ** -
Change of travel date is subject to availability upon occupancy at the time of change.

Baby

Children up to 2 years old (inclusive)



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Value: Free

Children's rate up to (and incluing) two years olds
Mandatory Documentation:
Identity card, citizen card or passport.
Travel date change**:
Before starting a trip, tickets can be altered as long as the new trip matches the same tariff.
The trip date change must be applied to all the tickets issued in the booking. Once the trip has begun and for unused tickets past the trip date, no alteration is allowed.
Minimum Stay:
No limit.
Carry-on Luggage:
Not included in this tariff.
Hold Luggage:
Not included in this tariff.
Extra and Out of Format Baggage:
Not included in this tariff.
Trip cancellation:
If a trip a round trip has begun, the passenger is entitled to a paid stay, a meal, and a taxi, provided by the company.
Validity:
From January until December.
Notes:
* - According to the Contract of Maritime Passenger Transport.
** - Change of travel date is subject to availability upon occupancy at the time of change.

Armed Forces & Disabled Veteran Tariff

Passengers ≥ to 65 years. Permanent Disability ≥ 60% of the of the Armed Forces.



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Variable Value   Discount: Not applicable

Required documentation:
ID or passport and doctor's statement/armed forces card
Ticket changes**
Before starting a trip, tickets can be altered as long as the new trip matches the same tariff and itinerary. Once the trip has begun and for unused tickets past the trip date, no alteration is allowed.
Minimum Stay:
No limit.
Hand luggage:
Maximum of 6 kg.

Any food products contained in these baggages cannot be consumed on board.
Hold luggage:
2 volumes per person / 25kg maximum (55 lbs) per volume
Extra and Out of Format Baggage:
Extra Luggage: 1,5€/volume
Oversized luggage: the company applies the Unaccompanied Luggage tariff, according to luggage volume
Trip cancellation*
Not entitled to assistance.
Refund:
100% refundable for the first 24hours after ticket issue, as long as the ticket is issued 3 or more days before the trip.
Otherwise, the passenger is not entitled to a refund.
Validity:
January to December.
Notes:
* - According to the Contract of Maritime Passenger Transport.

** - Changing travel date is subject to ferry availability at the time of request.

Interjovem

Tickets bought by Interjovem card owners



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7,5€ one way | 15€ round trip

Mandatory documentation:
ID or passport and Interjovem card valid
Ticket changes:
Before starting a trip, tickets can be altered as long as the new trip matches the same tariff. The journey date change must be for all the tickets issued in the booking.
Once the trip has begun and unused tickets passed the trip date, can not be changed.
Minimum stay:
No limit.
Hand luggage:
6 kg maximum.

Note: The food products contained in this baggage cannot be consumed on board.
Hold luggage:
2 volumes per person / 25kg maximum (55 lbs) per volume
Extra and oversized Baggage:
Extra baggage: €1.5/volume.
Oversized luggage: the company applies the Unaccompanied Luggage tariff, according to luggage volume
Trip cancellation:
Round trip passengers are entitled to accommodation, meals, and transport provided by the company if the trip has already begun.
Refunds:
100% refundable for the first 24hours after ticket issue, as long as the ticket is issued 3 or more days before the trip. After 24hours of ticket issue and until the trip date the refund is 90% of the total cost.
For tickets with a cost of 10€ or less, we will retain 1€.
After the trip date, the passengers are not entitled to any refund.
Validity:
January to December. Not applicable to trips between Horta and Madalena ports

Group

Groups tariff for 10 or more passengers, including adult and child tariffs (ages 3 to 12) one way or round trip journeys.

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10% for trips between São Jorge - Pico - Faial and Flores - Corvo 20% for trips between the other islands of the Azores

Documents Required:
ID or citizen card of the passenger.
Ticket changes** :
Before starting a trip, tickets can be altered as long as the new trip corresponds to the original tarrif. The journey date change must to be for all tickets issued in the booking.

After beginning a trip and also unused tickets can not be changed.
Hand luggage:
Maximum 6 Kg (13lbs)
Luggage hold:
2 pieces up to 25Kg each.
Extra and oversized luggage:
Extra Luggage: 1,5€/volume
Oversized luggage: the company applies the Unaccompanied Luggage tariff, according to luggage volume.
Trip cancellation*:
Round trip passengers have the right to accommodation, meals and transport provided by the company, in case the trip has already begun.
Refund:
100% refund is available within 24hours of ticket issue, as long as the ticket is issued at least 3 or more days prior to the trip. After 24hours of ticket issue and until the trip date the refund is 90% of the total cost.
For tickets with a cost of 10€ or less, we will withhold 1€.
After the trip date, no refund is provided.
Validity:
January until December

Notes:

- (*) According to the Maritime Transport of Passengers Contract.
(**) Changing travel date is subject to ferry availability at change moment.

Large Family

Tariff that allows a 5-member family to benefit from a 10% discount in the tickets purchased, provided that all member travel together. Discount - 10%

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Tariff for families comprising 5 elements: Adult (s) + children 1st kinship (ages 3 to 12). For one-way and round-trips.

    Mandatory documentation:
ID card or citizen card or passport.
Ticket changes** :
Before starting a trip, tickets can be altered as long as the new trip matches the same tarrif. The trip alteration date must be applied to all the tickets issued in the booking.
Change of travel date is not permitted on an unconsumed ticket whose travel date has expired
Minimum stay:
No limit.
Hand luggage:
Maximum 6 kg)

Note: Food products in the hand luggage may not be consumed onboard.
Luggage Hold:
2 volumes per person / 25kg maximum (55 lbs) per volume.
Additional and oversized Baggage:
Extra Luggage: 1,5€/volume

Oversized luggage: the company applies the Unaccompanied Luggage tariff, according to luggage volume.
Trip cancellation*:
If the trip has already begun, round trip passengers are entilted to accommodation, meals and transport provided by the company.
Refunds:
100% refund is available within 24hours of ticket issue, as long as the ticket is issued 3 days or more, before the trip. After 24hours of ticket issue and until the trip date, the refund is 90% of the total cost.
For tickets with a cost of 10€ or less, 1€ is withheld.
After the trip date no refund is provided..
Validity:
January to December, throughout the operation.
Notes:
* - According to the Contract of Maritime Passenger Transport.
** - Change of travel date is subject to availability according to the trips occupancy at the time of change.

Vehicles with driver

Regular fare for vehicles that are class segmented


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Required documentation:
Vehicle's registration: brand, model, and plate number.
ID or passport, passenger's name that will transfer the vehicle with identical trip booking. The passenger must have a valid ticket on the same date and journey of the car. Note: For round trips, the driver must always be the same person.
Ticket changes** :
The date changes for a vehicle's ticket, in the 5 days prior to the journey date and proving there is car deck availability, is subject to a fee payment of:
- 4€/ticket - vehicles class P1 and P2;
- 10€/ticket - other vehicles class;
Changes less than 24 hours prior to the journey for which the ticket was issued: - 7€/ticket - vehicles class P1 and P2;
- 20€/ticket -other vehicles class.
License plate number change:
Before initiating a trip, it's allowed to change the vehicle plate number, by applying a fee payment of 10€. Once the trip has begun or for unused tickets for which the trip date has passed, can not be altere
Minimum Stay:
No limit.
Trip cancellation*:
Not applicable.
Refunds:
100% refund for the first 24hours upon ticket issue, as long as it is issued at least 3 or more days before the trip.
After 24hours of ticket issuance and up until the trip date the refund is 90% of the total cost. After the trip date, the passengers are not entitled to any refund.
Validity:
From January until December, on Mestre Jaime Feijó and Gilberto Mariano ferries.
* - In accordance with the Maritime Passenger Transport Contract.
** - Change of travel date is subject to availability upon occupancy at the time of change.
*** This fare does not include the drivers ticket.

Vehicles without driver

Regular tariff for vehicles that are segmented by classes.

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Required documentation:
Vehicle's registration: brand, model and plate number.
ID or passport and telephone contact of the customer that makes the pick-up and drop-off the vehicle at the departure and arrival harbor.
Ticket changes**:
The date change of the vehicle's ticket, in the 5 days prior to the journey date and proving there is cardek availability, is subject to a payment fee of:
- 4€/ticket - vehicles class P1 and P2;
- 10€/ticket - other vehicles class;
Changes in less than 24 hours before the journey to which ticket was issued:
- 7€/ticket - vehicles class P1 and P2;
- 20€/ticket -other vehicles class.
Trip cancellation *:
Not applicable.
Refund:
100% refund for the first 24hours upon ticket issue, as long as it is issued 3 or more days before the trip. After 24hours of ticket issuance and up until the trip date the refund is 90% of the total cost.
After the trip date, the passengers are not entitled to any refund.
Validity:
From January until December. The vehicles transfer are just allowed on Gilberto Mariano and Mestre Jaime Feijó ships.

Accompanied Pets

Tariff for domestic animals transport, accompanied by the owner or the care of the company, and in their own boxes.

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Transport Tariff for domestic animals, accompanied by the owner or company and in own boxes.
Mandatory Documentation:
No requirments.
Ticket changes** :
Before beginning a trip, tickets details may be altered providing that the new trip resembles the original tariff.
Once a trip has begun, unused tickets passed due trip date, may not be altered.
Minimum Stay:
No limit.
Trip cancellation*:
No assistance provided
Refund:
During the first 24hours after ticket issue, the tariff is 100% refundable, provided the ticket is issued at least 3 days prior to the trip. After passing 24hours of issue and until the trip date, we will retain 1€. After the trip date, the passengers are not entitled to any refund
Validity:
The animal's transport for trips between Flores and Corvo islands is not allowed.
Any unaccompanied animals transport is only allowed on trips between Faial, Pico and São Jorge islands.
Note: ** - Change of travel date is subject to availability upon occupancy at the time of change,

Unaccompanied Domestic Animals

Unaccompanied Domestic Animal Rates.

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Tariff for the transport of domestic animals, not accompanied by the owner or the care of the company, and in own boxes.
Necessary documentation:
Not required.
Changing travel date**:
Before you start your journey, tickets can be changed, provided that the new journey corresponds to the same fare and even itinerary. Travel date change is not possible for an unused expired ticket.
Minimum Stay:
No limit.
Travel Cancellation:
Not entitled to assistance.
Passenger Refund:
100% refundable fare only up to 24 hours after ticketing and only when ticket is issued with a minimum 3 days in advance of the date of travel. If these conditions have been fulfilled, reimbursement implies the retention of 1€ per ticket. After the date of travel, there is no right to any refund.
Duration:
January to December. The transport of animals is not possible between the islands of Flores and Corvo.
Note: ** - Change of travel date is subject to availability upon occupancy at the time of change,
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